Frequently Asked Questions
Q. How do I get a referral to a Respirologist (lung
specialist) at The Lung Centre?
A. Your family doctor must refer you to one of the Respirologists.
The referral may be faxed to 604-875-4695 and include at least a brief
medical history, reason for referral and any recent test results (for
example – chest x-ray, blood tests or breathing tests). An appointment
will be given to your family doctor’s office for you.
Q. I saw a doctor in the clinic some years ago. Can
I see him/her again?
A. If it’s been more than six months since you
last saw a doctor here in The Lung Centre, you need a re-referral from
your family doctor. Your doctor’s office can call or fax a referral
to the clinic. See Contact Us for numbers.
Q. How do I get a referral to see the asthma educator?
A. You must be seen by a Respirologist first to get
a referral to the asthma educator.
Q. What will the asthma educator do?
A. The asthma educator will review asthma information
with you and explain what your medications are for, how and when to use
them and how to make changes in your environment to decrease exposure
to your asthma triggers (things that make your asthma worse). You will
also learn about your warning signs and symptoms, how to monitor your
asthma at home using a peak flow meter and how to make adjustments to
your medication when your asthma symptoms worsen by using an asthma action
plan made specifically for you.
Q. Where is The Lung Centre?
A. The Lung Centre is located on the 7th floor of the Gordon and Leslie Diamond Health Care Centre at Vancouver General Hospital, on the corner of Oak Street and West 12th Avenue.
Q. Where can I park?
A. The building will have a five-level, underground, public pay parkade with 600 spaces. The parkade entrance is located off Laurel Street. The parking rate is $1.75 per half an hour to a daily maximum of $15.00.
Parking spaces are limited in the immediate area. See Parking Map for more detailed information. You may have to park a few blocks away so please leave time to do this before your appointment. Remember to bring money for parking. Not all parking machines will take a credit card.
Q. Are there stairs into the building?
there are stairs down to the entrances to the building from Oak Street and 12 th Avenue.
Q. Is there wheelchair access to the building?
Please enter from Laurel Street. If parking in the parkade you can access the building via the elevator.
Q. Do I have to bring anything with me to my appointment?
A. If you are visiting the clinic for the first time,
please bring your B.C. Care Card or any medical insurance information
with you for billing purposes. You may also have been given some recent
test results from a Pulmonary Function Test or a chest x-ray – please
bring these with you and give them to the receptionist when you arrive
and check in. If this is a first visit, you may have received in the mail,
a questionnaire to fill out concerning your lung health. Please fill this
in as much as you are able to and give it to the receptionist when you
Q. What are the hours at The Lung Centre?
A. The office hours are:
Monday - Thursday 8:30 a.m. to 4:30 p.m.
Fridays from 8:30 a.m. - 12:00 p.m. and 1:00 p.m. - 4:00 p.m.
Q. What can I expect during a visit to The Lung Centre?
A. If it is your first time visiting The Lung Centre,
when you check in at the reception area, you will be asked to confirm
your contact information and personal health number so please have your
Care Card with you. After you check in at the Reception area, you will
be asked to take a seat in the waiting room. Often times, you will be
called to do a short breathing test (spirometry) before you see the doctor.
Once you’ve done the spirometry, the doctor will call you in. The
doctor may have pre-ordered an allergy skin test or a blood test (arterial blood gas) or an oximetry, which we will make an effort to do before you
see the doctor. These tests may have to be done after you see the doctor,
before you leave The Lung Centre.
If it’s your first visit, the doctor will ask you questions to
get a medical history and a history of the condition that made you come
to the clinic. The doctor will examine you and listen to your lungs and
may order some more tests. Some of these tests may be able to be done
on the same day and others may need to be booked for another day.
The doctor may prescribe some medication or give you a sample of medication
to try at home. Please make sure you are comfortable with the instructions
for the medication before you leave the clinic. Have the directions written
out for you if need be.
If you have asthma or COPD, you may be asked to see the Airways Educator to talk about your Asthma/COPD management and medications before you leave the clinic.
The doctor may want to see you again to check on your condition. A follow
up appointment can usually be made for you at the Reception area before
you leave The Lung Centre.
Q. How long will my appointment take?
A. If it is your first visit to the clinic and depending
on how many tests you have, you may be an hour or more. Usually, a return
or follow-up visit is shorter-about thirty minutes or more depending on
how many tests you are having done. Please leave lots of time to find
parking, find the building and for any tests the doctor may order.
Q. Are there any food services/retail outlets in the building?
Yes. The following are located on the Main Floor of the Health Care Centre:
- Bento Nouveau (sushi restaurant)
- Salad Loop (fruit, greens and other healthy treats)
- Shoppers Drug Mart (including Shoppers Home HealthCare-featuring specialty home health care products and services)
- Starbucks (coffee shop)
- Zookaz Kaffe (sandwich café)
Q. Can I eat before I have my breathing test?
A. Yes, there are no food restrictions before the breathing
test but a very large meal sitting in your stomach may make it uncomfortable
to do the breathing test.
Q. I’m on oxygen. Can I use your oxygen while
I’m at The Lung Centre?
A. Please make sure you leave home with a full tank
of oxygen in case the appointment takes longer than expected. We do not
have the facility to fill a liquid oxygen tank. If you run out, you can
use our oxygen from a large tank while you are in the clinic but you still
need to get home on your own oxygen. Please be prepared.
Q. Will there be an interpreter available when I talk
to the doctor?
A. No. Please bring a family member or friend to interpret